Legal statements

End User Licence Agreement

IMPORTANT – READ CAREFULLY: This End User Licence Agreement (EULA) is a legal agreement between you (either an individual or a single entity) and Typefi Systems (“Licensor”) for the software product(s) (“Software”) that accompanies this EULA. By installing, copying, or otherwise using the Software, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, do not install, copy, or use the Software. If you have signed a Typefi Licence, Support and Services Agreement (“Hard Copy Agreement”) with Typefi Systems regarding your use of the Software, you agree to be bound by the terms of the Hard Copy Agreement, which take precedence over the terms of this EULA to the extent of any inconsistency.

Definitions

• “Software” means the Licensor’s software product(s) accompanying this EULA, including any updates, upgrades, modifications, or enhancements thereto.
• “Licensee” means you, the individual or single entity that has licensed the Software from the Licensor.
• “Licensor” means Typefi Systems Pty Ltd, a company incorporated in Queensland, Australia (ABN 24 098 532 793) having its registered office at 1/61-63 Primary School Court, Maroochydore QLD 4558, and/or its subsidiaries.
• “Computer” means a single computing device, including desktops, laptops, tablets, smartphones, and other similar devices.
• “Home Computer” means a single computing device used by you at your home for personal, non-commercial purposes.
• “Backup Copy” means a single copy of the Software made solely for archival purposes.
• “Commercial Hosting Services” means the provision of services to third parties that allow such third parties to use the Software, either in whole or in part, for their own commercial purposes.
• “Support Services” means support in relation to the use of the Software and the identification and resolution of errors in the Software, but shall not include the provision of training services whether in relation to the Software or otherwise.
• “Hard Copy Agreement” refers to a Typefi Licence, Support, and Services Agreement that has been separately signed and executed by both you, the Licensee, and Typefi, the Licensor, and governs use of this Software.

Licence Grant

Licensor grants you a non-exclusive, non-transferable, limited licence to install and use the Software on a single computer or device, unless otherwise specified in writing by Licensor. You may also install and use a copy of the Software on a single computer or device at your home, provided that both copies are used only by you and are not used simultaneously. If the Software was obtained under a Hard Copy Agreement, then the second copy of the Software must be used solely for the benefit and business of the licensee defined in that Agreement. You may make a single backup copy of the Software solely for archival purposes. You may not distribute, sublicense, rent, lease, or lend the Software, or use the Software for commercial hosting services.

Term

The Software is made available to you on a subscription basis for a defined subscription term, as set forth in your subscription agreement with Licensor. The subscription term shall automatically renew for successive periods equal to the initial subscription term unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current subscription term.

Licensor may change the subscription terms and conditions from time to time upon notice to you. Such changes shall be effective upon the renewal of your subscription term. If you do not agree to the changes, you may terminate your subscription by providing written notice to Licensor at least thirty (30) days prior to the end of the then-current subscription term.

Ownership

The Software is owned and copyrighted by Licensor or its suppliers. Your licence confers no title or ownership in the Software and should not be construed as a sale of any right in the Software.

Restrictions

You may not reverse engineer, decompile, or disassemble the Software, except to the extent that such activity is expressly permitted by applicable law. You may not modify, adapt, translate, or create derivative works based on the Software, except to the extent that such activity is expressly permitted by applicable law. You may not remove or alter any trademark, logo, copyright, or other proprietary notices, legends, symbols, or labels in the Software.

Support Services

Licensor may provide you with support services related to the Software. Use of any such support services is governed by the Licensor policies and programs described in the user manual, in “online" documentation, or in other Licensor-provided materials. Any supplemental software code provided to you as part of the support services shall be considered part of the Software and subject to the terms and conditions of this EULA.

Updates

Licensor may from time to time provide updates or enhancements to the Software, which may include bug fixes, patches, and other error corrections, new features, or updated versions. You agree to receive such updates or enhancements as part of your use of the Software.

Disclaimer of Warranties

The Software is provided “AS IS” and Licensor disclaims all warranties, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Licensor does not warrant that the Software will meet your requirements or that the operation of the Software will be uninterrupted or error-free.

Limitation of Liability

In no event shall Licensor be liable for any damages, including any lost profits, lost savings, or other incidental or consequential damages arising out of your use of or inability to use the Software, even if Licensor has been advised of the possibility of such damages. In no event shall Licensor’s liability for any damages exceed the licence fee paid by you, if any, for obtaining the Software.

Indemnification

You agree to indemnify, defend, and hold harmless Licensor and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Software.

Governing Law

This EULA shall be governed by and construed in accordance with the laws of the jurisdiction in which the Licensor is located, without regard to conflict of laws principles. Any action or proceeding arising out of or relating to this EULA shall be brought exclusively in a court of competent jurisdiction located in the jurisdiction in which the Licensor is located, and each party irrevocably consents to the jurisdiction of such courts.

Termination

This EULA is effective until terminated. Your rights under this licence will terminate automatically without notice from Licensor if you fail to comply with any term(s) of this EULA. Upon termination of the licence, you must immediately cease all use of the Software and destroy all copies of the Software in your possession.

Refunds are issued on a case-by-case basis if requested within 14 days of the start or renewal of your subscription. If you would like a refund, please reach out.

Upon termination of your subscription, your right to access and use the Software shall immediately cease, and Licensor shall have no obligation to provide any further support, updates, or upgrades to you. All provisions of this EULA that by their nature should survive termination shall survive in full force and effect.

Entire Agreement

This EULA constitutes the entire agreement between you and Licensor with respect to the Software and supersedes all prior or contemporaneous agreements, understandings, and communications, whether written or oral, relating to the Software. This EULA may not be modified except in writing signed by both you and Licensor.

Severability

If any provision of this EULA is held to be unenforceable or invalid, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.

Acknowledgement

By using the Software, you acknowledge that you have read this EULA, understand it, and agree to be bound by its terms and conditions. If you have any questions about this EULA or wish to report a breach of its terms and conditions, please contact Typefi Systems at licensing@typefi.com.

Subscription Policy

We believe you shouldn't have to buy our software to find out how well it works. You can fully evaluate Typefitter with no limitations before purchase, and we strongly encourage you to take advantage of the trial period. If you need assistance or have questions, please reach out—we're here to help.

Automatic Renewal and Cancellation

• Your subscription will automatically renew unless you cancel it
• You'll receive renewal notices at least 30 days before renewal
• You can cancel automatic renewal through your FastSpring account management portal
• Cancellation takes effect at the end of your current billing period

Managing Your Subscription

To print your invoice, update account details and payment methods, or cancel your subscription:

1. Go to typefi.com/activate
2. Click Manage Subscription
3. Enter the email address you used when you subscribed and click Continue
4. Check your email for a magic link to access your FastSpring account

Need help? Please reach out with whatever information you have, and we'll help you locate your subscription.

Payment Processing

Typefitter subscriptions are processed by FastSpring, our merchant of record. This means:

• Charges appear as FSPRG on your financial statements
• Order confirmations and renewal notices come from mailer@fastspring.com (we recommend adding this to your safe senders list)
• FastSpring handles all payment security and compliance
• They collect and protect your payment information according to their Privacy Policy

Refunds

We consider refund requests on a case-by-case basis if made within 14 days of the start or renewal of your subscription. If you'd like to request a refund, please reach out.

Consumer Protection Rights

Australian Consumers: Your rights under Australian Consumer Law cannot be excluded or limited by this agreement. Our software comes with guarantees that cannot be excluded under Australian Consumer Law, including guarantees of acceptable quality and fitness for purpose.

EU Consumers: You have rights under EU consumer protection directives, including withdrawal rights for online purchases and protection against unfair contract terms.

US Consumers: Depending on your state, you may have additional consumer protection rights, including enhanced cancellation rights, automatic renewal disclosures, and dispute resolution options.

Privacy Policy

We respect your privacy. This policy explains how we collect, use, and protect your personal information. We've tried to write this in plain language because nobody enjoys reading legal documents.

Recent Privacy Improvements

We're always looking for ways to respect your privacy better. Here's what we've changed recently:

• October 2025: Removed all tracking from our website—no more Google Analytics, and we've simplified to essential-only cookies. We also made it clearer who has your information and why (spoiler: it's a very short list)

What Information We Collect

Typefitter.com is primarily a marketing and information website. We don't collect personal information through casual browsing. The only personal information we collect is:

• Subscription Information: Your name and email address when you purchase a subscription
• Payment Processing: Transaction details handled by FastSpring (our payment processor), which then shares your name and email with SoftwareKey (our licensing system) to associate your license with your subscription
• Support Communications: Information you provide when contacting us for technical support or customer service

What We Don't Do

We want to be clear about what we don't do:

• We don't use analytics or tracking cookies on our website
• We don't track your browsing behavior across our site or other websites
• We don't sell, rent, or share your information with third parties for marketing purposes
• We don't create detailed user profiles or behavioral data
• We don't collect or store your credit card information—FastSpring handles all payment data securely and maintains it according to payment processing requirements

How We Use Your Information

We use your information only for these purposes:

• Processing and managing your software subscription and license
• Providing technical support and customer service
• Sending subscription renewal notifications and important service updates
• Improving our software and services
• Complying with legal and regulatory requirements

Service Providers We Work With

To deliver our subscription service, we work with two trusted partners:

• FastSpring: Our payment processor and merchant of record (see Payment Processing above for details). They handle all payment transactions and subscription management. See their Privacy Policy
• SoftwareKey: Our licensing system. FastSpring shares your name and email with them so they can generate your software license and link it to your subscription

That's it. We don't work with marketing companies, data brokers, or advertisers. We don't sell or share your information with anyone else.

How Long We Keep Your Information

Here's what happens with your information:

• While your subscription is active: We keep your name and email in our licensing system (SoftwareKey) so we can provide your software license and support
• After you cancel: We can delete your information from our licensing system upon request. However, FastSpring (our payment processor) maintains subscription and billing records according to their own retention policies and legal requirements—they handle financial transactions, so they have longer retention obligations

Want us to delete your information from our systems? Email us at privacy@typefi.com. We'll remove what we control (your name and email from SoftwareKey), though FastSpring will continue to retain transaction records as required for payment processing and compliance.

How We Protect Your Information

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission (TLS/SSL) and secure storage
• Access controls limiting who can view your information
• Regular security assessments and updates
• Staff training on data protection responsibilities
• Incident response procedures for potential breaches

While we strive to protect your information, no method of transmission or storage is 100% secure. If you become aware of any security concerns, please contact us immediately at privacy@typefi.com.

Where Your Information Goes

Your information may be processed in different countries:

• Australia: Where Typefi is based
• United States: Where FastSpring and SoftwareKey operate

All of these parties maintain appropriate security standards. If you're in the EU, both Australia and the US (for companies participating in relevant frameworks) are recognized as providing adequate data protection.

Cookies

Our website uses only essential cookies needed for basic functionality and security. We don't use tracking, analytics, or advertising cookies at all.

These essential cookies don't collect any personal information and are automatically deleted when you close your browser or after a short period of inactivity. Because they're necessary for the site to function, you don't need to accept a cookie banner.

Your Privacy Rights

You have rights regarding your personal information, which vary depending on your location:

Rights for Everyone

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of your information (subject to legal obligations)
• Right to restrict processing in certain circumstances

Additional Rights for EU/EEA Residents (GDPR)

• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a local data protection authority

Additional Rights for US Residents

US consumer privacy rights are rapidly evolving. Depending on your state of residence, you may be entitled to additional rights under various state privacy laws, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale/sharing of personal information (not applicable to our services)
• Right to non-discrimination for exercising privacy rights

Additional Rights for Australian Residents

• Rights under the Australian Privacy Principles
• Right to lodge a complaint with the Office of the Australian Information Commissioner
• Protection under statutory tort provisions for serious privacy invasions (effective 10 June 2025)

How to Exercise Your Rights

To exercise any of these rights, contact us at privacy@typefi.com with your request. We'll respond within the timeframes required by applicable law (typically 30 days, or 45 days for certain US state requests with possible 45-day extensions).

We may need to verify your identity before fulfilling your request. If you're making a request on behalf of someone else, we'll need proof of authorization.

Children's Privacy

While our software is suitable for users of all ages, we take special care with the privacy of younger users. If you're under 18, please have a parent or guardian's permission before providing personal information for a subscription.

We don't knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child under 13 has provided us with personal information without proper consent, please contact us immediately at privacy@typefi.com so we can take appropriate action.

Data Breach Notification

If we experience a data breach that poses a risk to your privacy rights, we will:

• Notify relevant authorities within required timeframes (typically 72 hours)
• Inform affected individuals where required or appropriate
• Take immediate steps to contain and remedy the breach
• Implement additional safeguards to prevent future occurrences

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make material changes:

• We'll post the updated policy on our website
• We'll notify active subscribers via email
• The "Last updated" date at the top will reflect the change

Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Privacy Questions and Complaints

Privacy-related inquiries: Contact us at privacy@typefi.com

General support: For other questions, please reach out—we're here to help.

If you're not satisfied with our response to a privacy concern, you can contact the relevant regulatory authority:

• Australia: Office of the Australian Information Commissioner
• EU/EEA: Your local Data Protection Authority
• US: Federal Trade Commission or your state attorney general

Trademarks

©2016 – Typefi Systems. All rights reserved. Reproduction or copying of images is prohibited. Typefi, Typefitter, and the Typefitter logo are either registered trademarks or trademarks of Typefi Systems Pty Ltd in Australia and/or other countries. Adobe and InDesign are either registered trademarks or trademarks of Adobe in the United States and/or other countries.

Third-Party Software

To ensure transparency and compliance with applicable terms and conditions, we provide third-party software notices and/or additional terms and conditions. These notices and terms provide important information about the third-party software or services included in our product and outline any additional terms or conditions that users should be aware of.